Support & FAQ

Get help with Keepeen and find answers to common questions about home organization, routines, inventory, and room planning.

Frequently Asked Questions

What is Keepeen?

Keepeen is a home organization app that helps you manage chores, routines, and maintenance by room. Track the state of each space, keep a household inventory, plan room changes, and get AI-powered suggestions to keep your home tidy and calm.

How do routines and smart reminders work?

Create tasks by room and frequency (daily, weekly, monthly, seasonal), then set reminders so nothing slips. Keepeen can suggest routines from a simple prompt and you can edit everything manually.

Do I need to create an account?

Yes. An account lets you save your rooms, routines, inventory, and reminders, and sync them across devices. It also keeps your home data private and secure.

Is my data private and secure?

Absolutely. We take privacy seriously. Your home tasks, routines, inventory, and room notes are private. We never sell your personal data. Your information is used only to provide the service and improve Keepeen. For more details, please refer to ourPrivacy Policy.

Can I use Keepeen on mobile devices?

Yes! Keepeen is available as both a mobile app for iOS and Android devices, as well as a web application. The mobile app is optimized for quick check-ins, reminders, inventory updates, and capturing room photos. Everything syncs seamlessly across devices.

Can I manage multiple rooms or homes?

Yes. Keepeen lets you organize by rooms and spaces, and you can group tasks and routines by area or category. If you manage multiple homes, you can create separate spaces to keep everything organized.

Is Keepeen free to use?

Keepeen offers both free and premium features. The free version includes core routines, reminders, and inventory tracking. Premium features may include advanced AI suggestions, deeper analytics, and expanded organization tools.

Are the AI suggestions professional advice?

No. Keepeen's suggestions are for organization and planning purposes only. They are not a substitute for professional advice (e.g., electrical, plumbing, structural, or legal). Always consult qualified professionals for specialized work.

Contact Support

Can't find what you're looking for? Our support team is ready to help you keep your home organized and running smoothly. Fill out the form below, and we'll get back to you as soon as possible, usually within 24-48 hours.

Quick Help Options

Email Support

For non-urgent issues and general inquiries, email our support team directly.

support@Keepeen.com

User Guide

Explore our comprehensive guide to get the most out of your Keepeen journey.

View User Guide

Troubleshooting

Find solutions to common technical issues and platform questions.

View Troubleshooting

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